About Our Experts | Dok Klaus Computer Care in Warrenton, VA

About Us

Why choose us? Because we care!

Dok and his team of technicians are known throughout the Northern Piedmont region for personalized computer care, network engineering, web development, and custom solutions for businesses and homeowners. The company’s approach differs from national franchises and outsourced technical support by doing things the “Dok Klaus Way.” Building trust and loyalty through face-to-face consultations, we provide quality repairs, creative problem solving, and consumer education. We also make house calls to businesses and private homes. Remote support is provided, too.

DKCC honors Fauquier County employees, including teachers, and Veterans with a 10% off services discount. We also offer discounts and accommodations for seniors and people with disabilities. Non-profit organizations are sales tax free with a copy of their sales-tax exemption. New client referrals are rewarded with a $20 gift card!

Who We Are

KLAUS FUECHSEL

COMPANY FOUNDER

Get To Know Klaus

STEVE YOCUM

SERVICE MANAGER

Get To Know STEVE

BILL ZIRKLE

APPLE SPECIALIST

Get To Know Bill

DR. VIRGINIA PALMER-FUECHSEL

CORPORATE PRESIDENT

Get To Know Virginia

SILVIA FUECHSEL

OFFICE MANAGER/CORPORATE VP

Get To Know Silvia

JACOB EBERLY

COMPUTER TECHNICIAN

Get To Know Jacob

BILL NELSON

HOME AND BUSINESS HOUSECALL SPECIALIST

Get To Know Bill

INKA

OFFICE MASCOT

Get To Know Inka

CONTACT US

Dok Klaus Team

KLAUS FUECHSEL

COMPANY FOUNDER

“Dok” Klaus Fuechsel, a West Berliner with years of international telecommunications, programming, and computer experience, immigrated to Warrenton with his German-American family in 2001. Always helpful with repairs and advice, he soon became known to friends and neighbors as the “PC Dok,” which led to the founding of the award-winning business in 2002.

Klaus quickly morphed from a lone computer guy to the familiar face of Dok Klaus Computer Care, originally in Old Town and now in its own spacious grounds on Waterloo Street, Warrenton. His work has always been characterized by good-natured German humor and a personal commitment to quality.

STEVE YOCUM

SERVICE MANAGER

With 38+ years experience in consumer electronics repair, Steve is our expert for desktops and laptops. He also repairs Windows operating systems and performs clean-ups. Steve plays bass, enjoys writing and creating music with like-minded friends, was the Bass Player for Naveen, a local Christian Rock Band, and loves fishing.

BILL ZIRKLE

APPLE SPECIALIST

Bill brings 40+ years of experience in commercial and consumer electronics to Dok’s team, including expertise as a workgroup solutions architect, network and Citrix Metaframe engineering, and “whitebox” computer manufacturing. He is a connoisseur of operating systems starting with CP/M in 1982. Bill delights in resolving arcane technical matters and providing technical assistance to those providing the front level support.

DR. VIRGINIA PALMER-FUECHSEL

CORPORATE PRESIDENT

Virginia, better known as “Mrs. Klaus,” oversees operations, keeps the accounts in order, attends to ads and articles, and supports the team by keeping the business responsive to client and market needs. In her spare time, she loves to practice the piano and organ, compose, sing, embroider, walk the dog, and work in the garden.

SILVIA FUECHSEL

OFFICE MANAGER/CORPORATE VP

Silvia has been involved with the family business in one role or another after school or during vacations since the company was founded; she has always enjoyed working with technology. Silvia recently moved back from Germany to manage the office and work with our clients. In her spare time, she enjoys long walks around the town with her dog, crocheting, computer games, and playing the piano.

JACOB EBERLY

COMPUTER TECHNICIAN

Jacob has an Associates degree from Northern Virginia Community College, majoring in Cyber Security. Since joining the team he has added to his knowledge about gaming computers and custom builds, while keeping on top of IT industry standards. He enjoys playing Bloons TD 6, tinkering with hardware and collecting computer accessories.

BILL NELSON

HOME AND BUSINESS HOUSECALL SPECIALIST

Born and raised in Fauquier county, Bill brings over 30 years of experience in networking and software engineering fields. He holds a Bachelor of Science in Computer Information Systems from Strayer University. Bill loves spending time with his six grandchildren, reading, and is another employee who loves fishing.

INKA

OFFICE MASCOT

Born in late 2016 in Poland, Inka found her favorite person in 2017 while living in Berlin, Germany. In 2023, she moved with Silvia to the US and is thoroughly enjoying her new home. This cute little scavenger has taken on the task of keeping the floors free of crumbs. While Inka can’t fix your computer, she will happily show off her tricks for treats. She can usually be found dreaming about squirrels under the front office desk.

Where We Serve

Serving Fauquier County & surrounding areas for over 20 years

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